Contact information

Contact Us

We'd love to hear from you!

Whether you have a question about a custom order, need help choosing the perfect gift, or just want to learn more about our products, we're here to help.

Get in Touch

Email: erin@ramos.io

We strive to respond to all inquiries within 1 business day.

Custom Orders

Looking for something unique? We specialize in custom engraved stones, personalized gifts, memorial pieces, home décor, and more. If you have an idea you'd like to bring to life, we'd love to work with you.

Order Questions

If you're contacting us about an existing order, please include:

  • Your order number

  • Your name

  • A brief description of your question or concern

This helps us assist you as quickly as possible.

Local Pickup

If you've selected Local Pickup at checkout, your order will be ready for pickup within 3 business days (excluding Sundays and holidays). We'll send you an email as soon as your order is ready, along with pickup instructions.

Business Hours

We respond to messages Monday through Friday and do our best to answer all inquiries promptly.

Thank you for supporting our family business. We appreciate every order and look forward to creating something special for you!