Frequently asked questions
How long do custom stones take to make?
Most custom stones are completed within 3–5 business days. Larger or more detailed orders may take a little longer. We'll let you know if there are any delays.
Can I personalize my stone?
Absolutely! Most of our stones can be customized with names, addresses, dates, quotes, business logos, and more.
Are your stones real stone?
Our stones are made from durable cast stone and engraved using sandblasting. They have the appearance and feel of natural stone while offering a smooth surface for detailed personalization.
Are your stones weatherproof?
Yes! Our stones are designed to withstand the elements year-round and are suitable for outdoor use.
Can I use my own design or logo?
Yes! We can often engrave custom artwork, logos, or designs. Contact us before ordering if you have questions about your artwork.
Do you send a proof before engraving?
Yes. For custom designs, we'll send a proof for approval before production. We want to make sure your stone is perfect before engraving.
Do you offer local pickup?
Yes! Local pickup is available at our Northfield, Ohio store.
Do you ship nationwide?
Yes! We carefully package our products and ship throughout the United States.
Do you sell gift cards?
Yes! Gift cards are available in multiple amounts and make a perfect gift for any occasion.
Do you offer engraving on items I already own?
Depending on the item, we may be able to engrave it. Contact us with details before bringing it in.
Do you host birthday parties?
Yes! We offer fun birthday party experiences that include hands-on activities and memorable keepsakes. Visit our Birthday Parties page for more information.
Do you offer fundraising or group events?
Yes! We work with schools, scout troops, organizations, and community groups. Contact us to discuss your event.
Can I order a memorial stone?
Yes. Memorial stones are one of our specialties. We offer a variety of sizes and designs to honor loved ones and pets.
Do you make business signs?
Yes! We create custom engraved stone signs for businesses, offices, parks, neighborhoods, churches, and more. Whether you're looking for an address marker, entrance sign, or logo display, we'd love to help create something unique for your business.
Can I order multiple stones for a subdivision or business?
Absolutely! We welcome bulk and commercial orders for subdivisions, apartment communities, HOAs, businesses, schools, parks, and other organizations. Contact us for pricing, design assistance, and production timelines for larger orders.
How do I care for my engraved stone?
Our engraved stones are designed to last for years with very little maintenance. Simply rinse with water or gently clean with mild soap and a soft brush if needed. Avoid harsh chemicals or pressure washing, as they may damage the finish. Over time, your stone will continue to weather beautifully while maintaining its engraved design.
Do you make pet memorials?
Yes. We create personalized pet memorial stones to celebrate the life of a beloved companion. You can customize your memorial with your pet's name, dates, a meaningful quote, paw prints, or other special design elements to create a lasting tribute. ❤️